Ellis Haines - Support Desk Manager

Ellis joined us last year to help field calls following a restructure of our operation. Ellis is computer literate and has skills in computer maintenance.

Ellis has a relaxed personality but will do anything for anyone, which is an important trait when handling emergency calls. Following his training Ellis was launched into 1st line support and on the whole has been accepted well. Ellis continues to learn about all of the unusual technologies we deal with and offers a logical mind that can help work through your problem. He always works in conjunction with second line support or his colleagues on support desk when necessary.